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Phone 079 3458 3993 Get in Touch

Home Care in Huddersfield and
Across Kirklees, Built Around
the Person, Not the Rota

Most people do not want care. They want their own kitchen, their own chair, their own routine, and the freedom to carry on being themselves. Care is simply what makes that possible when washing, dressing, cooking or remembering the tablets has become harder than it used to be. That is the whole of our job: to give back the parts of the day that have slipped away, and to leave everything else exactly as you like it.

Phone 07934 583993 Get in Touch

WHO WE SUPPORT

Novaedge Services Limited is a domiciliary care provider based in the centre of Huddersfield & Kirklees. We support adults in their own homes across the Metropolitan Borough of Kirklees, including Huddersfield, Dewsbury, Batley, Holmfirth, Mirfield, Cleckheaton and the Colne and Holme valleys.

We support adults aged 18 to 65, adults aged 65 and over, people living with a physical disability and people living with dementia. We are a small, deliberately local service, run by two named people you can actually reach. That is not a limitation we are apologising for. It is the design. When the person answering the phone at nine in the evening is the same person who wrote your care plan, problems get solved instead of logged.

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Aged 18 to 65

Supporting adults aged 18 and above with tailored, person-centred care.

Aged 65+

Specialist care designed for older adults to maintain independence at home.

24/7 Support

Speak directly with the people responsible for your care, not a call centre.

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Novaedge Services Limited is registered and regulated by the Care Quality Commission to provide the regulated activity of personal care.

Care Backed by Experience

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Novaedge Services Limited is registered in England and Wales, company number 16962542.
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Registered Manager Portrait

Based in Huddersfield

We operate from an office in the centre of Huddersfield, and every hour of care we provide is delivered in someone's own home. No care is delivered at the office. It is where the rotas are built, the training happens and the on call phone sits.

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Always Here When You Need Us

Our service is led by a Registered Manager who came into care from the front line, not from a boardroom, and who holds the Level 5 Diploma in Leadership for Health and Social Care. She is supported by a Director and Nominated Individual who holds provider level accountability for governance, finance and regulatory compliance. Between them they cover the service 24 hours a day. There is no call centre and no answering service.

We are also, quite deliberately, a digital service from day one. Every visit is checked in and checked out through electronic call monitoring, so a late or missed visit raises an alert automatically rather than waiting for someone to notice. Medicines are recorded electronically. Care plans are on a secure system that families can be given access to. None of this replaces a kind pair of hands at the door, but it means the office knows within minutes if something has gone wrong.

Why Families in Kirklees
Choose Novaedge

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Based in Huddersfield

You will not be passed between departments. One of the two managers is on 07934 583993 at all times, including nights, weekends and bank holidays. If you ring at seven on a Sunday morning because your mother has had a fall, a manager answers.

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Small, consistent care teams

We rota for familiarity, not just availability. That means fewer carers, seen more often, who know how you take your tea and which cupboard the good towels live in. Continuity is not a luxury add on. It is the single thing families tell us matters most, and it is the thing that most agencies quietly give up on first.

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Care that fits who you are

Kirklees is one of the most diverse boroughs in Yorkshire, and we recruit accordingly. Food, faith, language, modesty, washing preferences, prayer times, the gender of the person helping you undress: these are not extras to be accommodated. They are the care plan.

Our Home Care Services

Every package starts with a free home visit and is written with you, not for you. We provide:

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Personal care

discreet help with washing, showering, dressing, grooming, oral care and continence support, at your pace and with the door closed

Dementia care

familiar routines, life history, orientation and calm, patient support for the person and for the family around them

Elderly care

Flexible help that keeps an older person independent at home for longer

Physical disability support

Enabling care that helps you do more for yourself, not less

Medication support

Prompting, assisting and administering, with electronic records and competency assessed staff

Companionship and wellbeing

Conversation, hobbies, appointments, walks and getting back out into the community

Domestic support and meal preparation

A clean kitchen, a hot meal and a full fridge

Respite care

Reliable, planned breaks for family carers, including cover at short notice

Night care and overnight support

Sleeping nights and waking nights

24 hour care at home

Multiple daily visits and overnight cover as a genuine alternative to residential care

Hospital to home and reablement

Short term intensive support to get you back on your feet after a stay in hospital

Palliative and end of life care

Comfort, dignity and presence, alongside the district nursing and specialist palliative teams

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Serving Huddersfield, Dewsbury and the Whole of Kirklees

From our base in central Huddersfield we cover Almondbury, Birkby, Fartown, Moldgreen, Newsome, Lockwood, Milnsbridge, Golcar, Lindley, Marsh, Salendine Nook, Honley, Meltham, Netherton, Berry Brow, Slaithwaite, Marsden, Linthwaite, Holmfirth, Kirkburton, Shelley, Denby Dale, Skelmanthorpe, Mirfield, Dewsbury, Ravensthorpe, Thornhill, Batley, Birstall, Heckmondwike, Liversedge and Cleckheaton.

Being local is not a marketing line. It means short travel times, so carers arrive when they said they would. It means we know that getting up to Holme in February is a different proposition to getting across Moldgreen. And it means we already work with the teams you will be dealing with: the discharge teams at Huddersfield Royal Infirmary and Dewsbury and District Hospital, the community nursing and therapy teams at Locala, and Kirklees Council adult social care.

Areas We Cover

Getting Started is Simple

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Get in touch

Call 07934 583993 or email hello@novaedgelimited.com. It is a conversation, not a sales call, and there is no obligation.

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A free home visit

We come to you, at a time that suits, and we listen before we suggest anything. We look at the home for safety while we are there.

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Your care plan

We write it with you, agree exactly what will happen and when, and put the cost in writing before anything starts.

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Meet your carers

You meet the people who will be coming, before the first visit, not on the doorstep.

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care begins and keeps being reviewed

We check in early, review formally at least every six months, and sooner whenever anything changes.

How We Work
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Our Promise to You and Your Family

Letting someone into your home is an act of trust, and we do not treat it casually. We will be honest with you about what we can and cannot do. We will tell you the price before you ask twice. We will send people you have met, who have been properly checked and properly trained. And if we get something wrong, you will hear it from us first, with an apology and a plan, not a defensive letter three weeks later.

That last part is a legal duty called the duty of candour, and we are glad it exists. But we would do it anyway, because a service that cannot admit a mistake cannot learn from one.

Frequently Asked Questions

Ready to talk it through? Call Novaedge Services Limited on 07934 583993, or email hello@novaedgelimited.com. A conversation costs nothing.

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How quickly can care start?
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Once our registration with the Care Quality Commission is granted, we can usually begin within a few days of your assessment, and faster where a hospital discharge is involved. The first step costs nothing and commits you to nothing, so it is worth having the conversation early rather than at the point of crisis.
Will I have the same carers every time?
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That is the whole point of how we build our rotas. You will have a small named team rather than whoever is free. When someone is on leave or off sick we cover from within that team wherever we possibly can, and if a new face is unavoidable we introduce them rather than sending them cold.
Are you regulated?
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Novaedge Services Limited is registered and regulated by the Care Quality Commission to provide the regulated activity of personal care.
CONTACT

Speak to our team

If you have any questions or concerns, our team is here to help.

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Phone
07934 583993
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Email
hello@novaedgelimited.com
Related Pages

Explore more of our home care services and information:

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